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Newcomers Information

CDR

Welcome to USAG Ansbach and the Franconia Military Community.

Below is a brief description of what your arrival should entail and those offices that you will be directly involved with. Whether you're moving here with family members, moving here with pets, arriving unaccompanied, or have been here before, it's important to us that your move is safe and free of stress. We have also provided other links and information to assist you in a seamless and fluid transition. From the USAG Ansbach Command team, Welcome!

USAG Ansbach

All Soldiers moving to Germany will fly into Ramstein Air Base. Please note: Before bringing or shipping a pet, it is important unaccompanied Soldiers coordinate with their gaining commands. If you are shipping a pet into Germany you will be charged a fee. Please see "Pet Fee Starting February 1, 2013". To learn more about bringing pets, visit Ramstein Air Base's fact sheet here.

After arrival all personnel will then process through Immigration, Customs, and collect their bags. Passengers will then move to the reception processing area and prepare for transportation to their respective units. The bus ride from Ramstein Air Base to Ansbach is approximately four hours.

The Central Processing Facility will be notified and designated personnel will be waiting for Soldiers and Family members' arrival.

Unit sponsors are authorized to pick up arriving Soldiers and Family members at Ramstein Air Base with their Commanders approval. Prior to release, Sponsors are required to sign a statement confirming they will drop off new Soldier at the gaining units Central Processing Facility immediately upon arrival.

Visit the Ramstein Air Base webpage at: Ramstein AB Passenger Terminal or call them at:
Commercial: 06731-464440, DSN: 314-479-4440, if calling from the US: 011-49-6371-464440

Upon arrival to Ansbach you will be greeted at the Central Processing Facility (CPF) / Welcome Center on Katterbach Kaserne by a member of the staff from the CPF. The CPF and the In-processing Training Center (ITC) are responsible for In / Out Processing all permanent party Soldiers to and from the Ansbach Community. After a short orientation, you will be released to your unit. Arrival day is referred to as A-Day or Day 0.

Central Processing Facility

Katterbach Kaserne
Commercial: 09802-83-3298 /3299 /3300 | DSN: 467-3298 /3299 /3300
If calling from the US: 011-49-9802-83-3298 /3299 /3300
Fax- Commercial: 09802-83-3308
If faxing from the US: 011-49-9802-83-3308
Hours: M-F 0730-1630, Closed US holidays
Military PCS Inprocessing Checklist
Civilian PCS Inprocessing Checklist
ACS Sponsorship Guide
Sponsorship Checklist

When you arrive at the CPF a unit sponsor will be there to greet you and pick you up. Sponsors and Housing will make lodging arrangements for those Soldiers who are authorized concurrent travel and have dependents with them. Lodging will be booked at the Army Lodging Ansbach on Urlas Kaserne (a short 5 minute drive from the CPF). If there are no rooms available at Army Lodging Ansbach a local hotel will be used and a statement of non-availability will be issued. Single E-1 through E-6 or who are not authorized concurrent travel will be housed through their gaining unit.

The following duty day after your arrival (A+1 or Day 1) Soldiers will report in military uniform to the CPF. To ease the process and shorten the time it takes to in process, please bring with you: 15 copies of Assignment orders with all amendments, DA Form 31, your Military Personnel Records, Finance Files and all travel receipts (to include plane tickets), If on Deferred Travel DA 5888, and if you have shipped a POV DD Form 788. On A+1 you will complete: Unit in processing and leave form sign in, obtain a mailing address at the Community Mail Room (CMR), In process Family Housing/Unaccompanied Personnel Housing (UPH), Installation Access Control, DoDDS Schools and Child and Youth Services Registration if necessary.

On A+2 the Soldier along with his or her Spouse they will receive the in processing schedule along with an in processing checklist and Soldier readiness file. Later that day they will also receive briefings from Military Personnel Division, Army Community Service, Dental Facility, Medical Facility, and Finance.

During the next 12 days the Soldier will attend in processing classes. All Spouses are encouraged to accompany their Soldier to any portion of the training.

In-Out processing and commonly used offices


Army and Air Force Exchange Service (AAFES) Offices and Stores

Post Exchange (PX) Customer ServiceFood Court Main Office
Urlas KaserneUrlas Kaserne in PX Mall
Commercial: 09802-958-1627 /1628Commercial: 09802-958-1658
Hours: M-Sa 1000-2000, Su 1000-1800Hours: M-Sa 1030-2000, Su 1100-1800
Open on German, US, and Training Holidays
For Urlas Kaserne Main Exchange website click here»
For 24 hour shopping at the Exchange Online click here»
Military Clothing and Sales Store (MCSS)Auto Parts Store/Care Care Center/Gas Station
Urlas KaserneBismarck Kaserne
Commercial: 09802-958-1663Commercial: 09802-953-868 or 09802-83-3305
Hours: Tu-Sa 1000-1900, Sa-Su ClosedHours: M-F 0730-1800, Sa 0800-1600, Su Closed
Shoppette ExpressShoppette Express and Gas Station
Katterbach KaserneStorck Barracks
Commercial: 09802-958432Commercial: 09841-683123 | DSN:467-4426
Hours: M-Th 0700-2100, Sa 0900-2200,
Su 0900-1900
Hours: M-F 0700-2100, Sa 0900-2100,
Su 1100-1800
Both Shoppettes are open on German, US, and Training Holidays
Gas Station (Kiosk) on Urlas Kaserne
Urlas Kaserne
Commercial: 09802-958-1655
Hours: M-F 0600-2000, Sa 0800-2000, Su 0800-1800
Open on German, US, and Training Holidays

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American Red Cross

Ansbach OfficeStorck Barracks Office
Katterbach KaserneStorck Barracks
Commercial: 09802-83-2136 / DSN: 467-2136 or 467-1760Commercial: 09841-83-4483 / DSN: 467-4483
Fax-Commercial: 09802-83-2135 / DSN: 467-2135There is no Fax at Storck Barracks ARC
Hours: M-F 0800-1630Hours: Tu & F 0800-1630
After Hours- Commercial: 07031-15-2334 / DSN: 467-1760 or 431-2334After Hours- Commercial: 07031-15-2334 / DSN: 467-1760 or 431-2334
24 Hour non-toll free US number: 001-877-272-733724 Hour DSN US number: 877-272-7337
The American Red Cross Ansbach - Facebook pageDealing with an Emergency & Family Contact Form

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Army Commuinty Service (ACS) an office of MWR

Katterbach KaserneStorck Barracks
Commercial: 09802-83-2883 /2846 / DSN: 467-2883 /2846Commercial: 09841-83-4555 /4764 / DSN: 467-4555 /4764
Hours: M-Th 0800-1700, F 1100-1700Hours: M-Th 0800-1700, F 1130-1700
Email ACS: USAG Ansbach ACS
Contact ACS for the following programs: Army Emergency Relief (AER), Army Family Action Plan (AFAP), Army Family Team Building (AFTB)
Army Volunteer Corps Coordinator (AVCC), Deployment and Mobilization,
Employment Readiness/Information/Referral, Exceptional Family Member Program (EFMP)
Family Advocacy Program (FAP), Financial Readiness, New Parent Program
Relocation Readiness Program, Soldier and Family Assistance Center.
USAG Ansbach ACS website (managed by MWR)Army Community Service website

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Chapels & Religious Services

Katterbach KaserneStorck Barracks
Commercial: 09802-83-2785 | DSN: 467-2785Commercial: 09841-83-4642 /4826 | DSN: 467-4642 /4826
Hours: M-F 0900-1700, Closed US holidaysHours: M-F 0900-1700, Closed US holidays
Chaplains, Service times, Email addresses and Informational Flyer
USAG Ansbach Chapels Facebook Page
USAG Ansbach Catholic Community Facebook Page
Ansbach Life Teen (High School Youth Group)
Ansbach Club Beyond Webpage
Ansbach Club Beyond Facebook page
Family Life Center Chaplain
Katterbach Kaserne
Commercial: 09802-83-3670 /2785 | DSN: 467-3670 /2785
Hours: M-F 0900-1700, Closed US holidays

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Claims Assistance (Managed by the Judge Advocate General)

Katterbach KaserneStorck Barracks
Commercial: 09802-83-2104 /3961 | DSN: 467-2104 /3961Commercial: 09841-83-4576 | DSN: 467-4576
Hours: M-F 0800-1630Hours: M-F 0800-1630
For more information visit the Legal Assistance webpage: USAG Ansbach Legal Assistance
For more information on the US Army Claims Service please visit: https://www.jagcnet.army.mil

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Community Mail Rooms (CMR)

Katterbach Kaserne CMRBarton Barracks CMR
CMR 454 APO AE 09250CMR 463 APO AE 09177
Commercial: 09802-83-2818 | DSN: 467-2818Commercial: 0981-183-7664 | DSN: 468-7664
Hours: M-F 1000-1800Hours: M-F 1200-1400, 1500-1800
Shipton Kaserne CMRStorck Barracks Postal Service Center (PSC)
CMR 417 APO AE 09075CMR 416 APO AE 09140
Commercial: 09802-83-2467
DSN: 467-2467
Commercial: 09841-83-4592 /4706
DSN: 467-4592 /4706
Hours: M-F 1000-1800Hours: M-Th 1000-1800, F 1100-1800
All CMR's are closed Sa, Sun & US Holidays. There are four different CMR's in USAG Ansbach: Katterbach Kaserne, Storck Barracks, Shipton Kaserne, and Barton Barracks. The CMR and United States Postal Service (USPS) Office on Storck Barracks is combined and considered a Postal Service Center. On Katterbach Kaserne the CMR and USPS Office are separate. There is no USPS Office on Shipton Kaserne or Barton Barracks.

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Defense Commissary Agency (DeCA)

Urlas KaserneStorck Barracks
Commercial: 09802-83-7070
DSN: 467-7070
Commercial: 09841-83-4717 /4517
DSN: 467-4717 /4517
Hours: M Closed, Tu-F 1100-1900, Sa-Su 1000-1800Hours: M-Tu 1100-1900, W Closed, Th-F 1100-1900, Sa 1000-1800, Su Closed
Visit the DeCA website at Commissaries.com

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Dental Clinics & Services

Katterbach KaserneStorck Barracks
Commercial: 09802-83-2806 /2723 | DSN: 467-2806 /2723Commercial: 09841-83-4500 /4757 | DSN: 467-4500 /4757
Hours: M-F 0830-1630Hours: M-F 0730-1130 & 1230-1630
Emergencies- Commercial: 0981-183-7637 / DSN: 468-7637
Europe Regional Dental Command Website
Orthodontics- Katterbach Kaserne
Commercial: 09802-833-396 | DSN: 467-3396
Hours: M-F 0830-1630

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Department of Public Works (DPW) Help and Work Orders Desk

DPW OfficeTelephone Number
Emergency Work OrdersCommercial: 09802-83-2115 / DSN: 467-2115
Work Orders AnsbachCommercial: 09802-83-2133 /2125 / DSN: 467-2133 /2125
Work Orders StorckCommercial: 09841-83-4622 /4722 / DSN: 467-4622 /4722
Repairs- Ansbach Off Post HousingCommercial: 09802-83-2480 / DSN: 467-2480
Repairs- Storck Barracks Off Post HousingCommercial: 09841-83-4523 / DSN: 467-4523
Appliance RepairsCommercial: 09802-83-3410 /3411 /3412 / DSN: 467-3410 /3411 /3412
Buildings & Grounds AnsbachCommercial: 09802-83-3438 /3370 / DSN: 467-3438 /3370
Buildings & Grounds Storck BarracksCommercial: 09841-83-4722 /4622 / DSN: 467-4722 /4622
Environmental Office (Recycling & Hazardous waste)See Environmental Webpage
Utilities (On post water/light/heat)Commercial: 09802-83-2375 /3406 / DSN: 467-2375 /3406
HousingSee Housing Webpage
RecyclingSee Recycling Webpage
Self Help Issue Point (SHIP) AnsbachCommercial: 09802-83-2149 / DSN: 467-2149
Self Help Issue Point (SHIP) Storck BarracksCommercial: 09841-83-4666 / DSN: 467-4666
If you are not in a hurry to get something fixed send the work order desk an email here
After Hours Emergency Work Orders
Commercial: 09802-83-2115 | DSN: 467-2115
Hours: 1600-0730 daily

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Dining Facilities

Katterbach KaserneStorck Barracks
Commercial: 09802-83-2179 /2579 | DSN: 467-2179 /2579Commercial: 09841-83-4495 | DSN: 467-4495
Breakfast Hours: M-F 0645-0830Breakfast Hours: M-F 0715-0900
Lunch Hours: M-F 1130-1300Lunch Hours: M-F 1130-1300
Dinner Hours: M-F 1630-1800Dinner Hours: M-F 1700-1830
Weekends, Training & US Holiday HoursWeekends & Holidays 1000-1500
Brunch Hours: 1030-1300
Dinner Hours: 1500-1630
Family Night Meals: Dinner 1700-1830

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Drivers Testing / Licensing and Driving in Germany

Katterbach Kaserne
Commercial: 09802-83-3700 /3701 /3702
DSN: 467-3700 /3701 /3702
Hours: M-W 0730-1630, Th 0730-1600 Orientation and Testing by appointment
Retesting Hours: M 0800-1030 & 1300-1430, W 1300-1430
Useful Resources on Driving in Europe
Drivers Handbook and Examination Manual for Germany (PDF)
Drivers Handbook and Examination Manual for Germany (Flip Book)
Driving in Europe Videos
European Road Signs Pocket Pamphlet
USAREUR Driving Safety Training
European Commission on Road Safety and Road Traffic Rules for Germany
Winter Driving Training Presentation (English)
Winter Driving Training Presentation (Deutsch)
Practice USAREUR Driving Test.
The Practice USAREUR Driving Test is NOT a Department of Defense, USAREUR, or IMCOM-Europe Sponsored Website. It is a helpful tool to practice for the actual test but you do so at your own risk. Please see our Privacy & Security Disclaimers

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Education Centers & Universities

Katterbach KaserneStorck Barracks
Commercial: 09802-83-2817
DSN: 467-2817
Commercial: 09841-83-4750
DSN: 467-4750
Hours: M-F 0800-1630Hours: M-F 0800-1630
Military Transition Education Counselor- Commercial: 09802-83-2493 / DSN: 467-2493
Online Academic Skills Course (OASC)
College Placement Skills Training (CPST)
Ansbach Education Center Facebook page
University of Maryland University College- Europe
KatterbachStorck Barracks
Commercial: 09802-83-2847
DSN: 467-2847
Commercial: 09841-83-4991
DSN: 467-4991
Email: UMUC-E KatterbachEmail: UMUC-E Storck Barracks
UMUC National Testing Center- Commercial: 09802-83-3816 | DSN: 467-3816
Unversity of Maryland University College- Europe Website
Universities
Central Texas College (CTC)
Commercial: 09802-83-2377 | DSN: 467-2377 | Email CTC | CTC Website
University of Oklahoma (OU)
Commercial: 09802-83-3325 | DSN: 467-3325 | Email OU | OU Website
Embry Riddle Aeronautical University Worldwide (ERAU)
Commercial: 09802-83-2379 | DSN: 467-2379 | Email ERAU | ERAU Website

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Equal Employment Opportunity (EEO) Civilians Only

Barton Kaserne
Commercial: 0981-183-7733 | DSN: 468-7733
Hours: M-F 0800-1600 Closed US holidays
EEO Frequently Asked Questions
EEO Policy
EEO Program Information and Contacts
EEO Information Flyer (tri-fold)

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Equal Opportunity Advisors (EOA) Military Only

USAG Ansbach12th Combat Aviation Brigade
Commercial: 0981-183-7733 / DSN: 468-7936Commercial: 09802-83-3091 / DSN: 467-3091
Hours: M-F 0900-1700, Closed Training & US HolidaysHours: M-F 0900-1700, Closed Training & US Holidays

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Exceptional Family Member Program (EFMP) (Managed by ACS)

Katterbach Kaserne
Commercial: 09802-83-3632 | DSN: 467-3632
Hours: M-F 0800-1600 Closed US holidays
Hours: M & W 0800-1700, F 1130-1700, Closed Tu, Th and US holidays
Military OneSource EFMP/Specials Needs webpage

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Financial Services (Military and Civilian)

Military Finance OfficeCash Cage
Katterbach KaserneKatterbach Kaserne
Commercial: 09802-83-3318 | DSN: 467-3318Commercial: 09802-83-3339 | DSN: 467-3339
Hours: M-F 0830-1600 Closed US holidaysHours: M-F 0830-1600 Closed US holidays
For Military Only, Civilians contact CPACFor Soldiers, Civilian Employees, Retirees,
and Dependents with valid ID
Civilian Personnel Advisory Center (CPAC) Barton Barracks
Appropriated FundsNon-Appropriated FundsLocal National
Commercial: 0981-183-7897
DSN: 468-7897
Commercial: 0981-183-7822
DSN: 468-7822
Commercial: 0981-183-7897
DSN: 468-7897
Fax Commercial: 0981-183-7841
DSN: 468-7841
Fax Commercial: 0981-183-7803
DSN: 468-7803
Hours: M-Th 0800-1500
F 1300-1500
Hours: M-Th 0800-1500
F 1300-1500
Hours: M-T-W&F 0900-1500
Th 1300-1500
Community Bank
Katterbach KaserneStorck Barracks
Commercial: 09802-95030 | DSN: 467-2122Commercial: 09841-8791 | DSN: 467-4540
Toll free in Europe: 0800-2265-3279 or 334-2702Toll free in Europe: 0800-2265-3729
Toll free in the US: 1-800-239-9427Information and current Exchange Rate: 09841-8708 | DSN: 467-4609
Hours: M-W & F 0900-1600, Th 1100-1800 Closed German holidays, open US holidaysHours: M-F 0900-1600 Closed German holidays, open US holidays
Email the Katterbach Community BankEmail the Storck Barracks Community Bank
Community Bank website
Service Credit Union
Katterbach Kaserne
Commercial: 09802-8680 | DSN: 467-2556
Hours: M-F 0900-1700 Closed US holidays, open German holidays
Email the Katterbach Service Credit Union
Service Credit Union website

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ID Cards, Passport Services and Defense Enrollment Eligibility Report System (DEERS)

Identification (ID) Cards
Katterbach Kaserne
Don't want to wait in line for a new ID Card? Make your appointment online at:
ID Card Section, Ansbach Germany Online Appointment Scheduler.
Commercial: 09802-83-3448 /3302 | DSN: 467-3448 /3302
Hours: M-F 0800-1200 & 1300-1600. The last customer before lunch will be seen at 1145
and the last customer for the day will be seen 15 minutes prior to closing.
milConnect. Go to milConnect to access information for DEERS and Health Care or to get information on your ID Card, Education Benefits, Military Transitions and other subjects. You must have a CAC or a Department of Defense Self-Service Logon (DS Logon) username and password to access this website.
Passport Office
Katterbach Kaserne
All applications must be filled out online at www.travel.state.gov
Commercial: 09802-83-3456 | DSN: 467-3456
Hours M, Tu & Th 0800-1145 & 1300-1545, F 1300-1600, Wednesday by appointment only
Hours: M-F 0800-1200 & 1300-1600. The last customer before lunch will be seen at 1145
and the last customer for the day will be seen 15 minutes prior to closing.

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Libraries

Bleidorn KaserneStorck Barracks
Commercial: 0981-183-1740 / DSN: 468-1740Commercial: 09841-83-4675 / DSN: 467-4675
Hours: Tu-F 1100-2000, Sa-Su 1100—1800Hours: Tu-F 1000-1800, Su 1000-1700
Closed M & US holidaysClosed M, Sa & US holidays

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Lodging, Army

Brainard Hall, Urlas Kaserne
Front Desk is open 24 hours a day. Commercial: 09802-83-7014 | DSN: 467-7014
If calling from the US: 011-49-9802-83-7014
For room prices, a list of amenities, and other information please visit:
Department of Defense Lodging Network, Ansbach Lodging
For more information visit the Army MWR Lodging webpage

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Medical Clinics, Services, & Hospitals

Katterbach Army Health Clinic, Katterbach Kaserne
For Emergencies Click here» or download our Emergency phone number list Emergency Numbers
Sick call hours for active duty only: M-F 0700-0730. Soldiers E-5 and below must have a sick call slip signed by their supervisor in order to schedule a same day appointment.
Commercial: 09802-83-3398 | DSN: 467-3398
Hours: M,Tu,W,F 0730-1230 & 1330-1630, Th 0730-1230, Closed training & US Holidays
Pharmacy Commercial: 09802-83-2665 | DSN: 467-2665
Pharmacy for Prescription Refills Commercial: 06371-86--5601 | DSN: 486-5601
Patient Liaison Commercial: 09802-83-2169 | DSN: 467-2169
Tricare Enrollment Commercial: 09802-83-2353 | DSN: 467-2353 Mon, Wed, Friday only
Tricare Representative Commercial: 09802-83-2619 /3006 | DSN: 467-2619 /3006
Hours: M-Th 0800-1200 & 1300-1630, F 0800-1200 Closed German, Training & US Holidays
Tricare 24 Hour Nurse Advice 0800-825-1600
Optometry Commercial: 09802-83-3398 | DSN: 467-3398
Hours: M-Th 0800-1100 & 1300-1500, F 0800-1100. From 1500-1630 appointments only. Friday afternoons closed for Administrative time and Training.
Katterbach Army Health Clinic Web Site
Katterbach Health Clinic Information Sheet
Host Nation Health Care Guide
Tricare Online Website
Community Health and Medical Resource Guide
MilConnect Health Care Information and Records
Storck Barracks Army Health Clinic, Storck Barracks
For Emergencies Click here» or download our Emergency phone number list Emergency Numbers
Sick call hours for active duty only: M-F 0700-0730. Soldiers E-5 and below must have a sick call slip signed by their supervisor in order to schedule a same day appointment.
Commercial: 09841-834-512 | DSN: 467-4512
Hours: M-Th 0730-1600, F 0730-1200
Pharmacy Commercial: 09841-83-5115 / DSN: 467-5115
Pharmacy for Prescription Refills Commercial: 06371-86--5601 | DSN: 486-5601
Patient Liaison Commercial: 09841-83-4349 | DSN: 467-4349
Tricare Enrollment Commercial: 09802-83-2353 | DSN: 467-2353 Mon, Wed, Friday only
Tricare Representative Commercial: 09841-83-5119 | DSN: 467-5119, Hours: T & Th only.
Tricare 24 Hour Nurse Advice 0800-825-1600
Storck Barracks Army Health Clinic Web Site
Storck Barracks Health Clinic Information Sheet
Host Nation Health Care Guide
Tricare Online Website
Community Health and Medical Resource Guide
MilConnect Health Care Information and Records
Civilian Medical Clinics & Hospitals in the Ansbach area and directions to them
Directions to Hospital in Ansbach from Katterbach (children and adults)
Directions to Hospital in Ansbach from Storck Barracks (children and adults)
Directions to Hospital in Nürnberg from Katterbach (children and adults)
Directions to Hospital in Nürnberg from Storck Barracks (children and adults)
Directions to Hospital in Würzburg from Katterbach (children and adults)
Directions to Hospital in Würzburg from Storck Barracks (children and adults)
Directions to Hospital in Bad Windsheim from Katterbach (adults only)
Directions to Hospital in Bad Windsheim from Storck Barracks (adults only)
Directions to Hospital in Rothenburg ob der Tauber from Katterbach (adults only)
Directions to Hospital in Rothenburg ob der Tauber from Storck Barracks (adults only)
Directions to Hospital in Neustadt an der Aisch from Katterbach (adults only)
Directions to Hospital in Neustadt an der Aisch from Storck Barracks (adults only)

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Sponsorship & Relocation Assistance

Katterbach KaserneStorck Barracks
Commercial: 09802-83-2883 | DSN: 467-2883Commercial: 09841-83-4589 | DSN: 467-4589
Hours: M-Th 0800-1700, F 1130-1700Hours: M-Th 0800-1700, F 1130-1700
Sponsorship Checklist
Sponsorship Guide
Email ACS to find a sponsor or to ask a question about sponsorship

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Tax Relief Office (VAT Forms)

Urlas KaserneStorck Barracks
Commercial: 09802-83-1780 | DSN: 467-1780Commercial: 09841-83-4553 | DSN: 467-4553
Hours M-S 1000-1700, Closed US HolidaysHours: M-F 0800-1700, Closed US holidays
Valid ID Card holding personnel (Soldiers, Civilians, Family members) are not required to pay the Value Added Tax (VAT) on items purchased here in Germany. To save from paying VAT, you must purchase a VAT form from this office and present it at the time of purchase.

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Transportation (Household Goods and Vehicle Shipping)

Logistics Readiness Center-Ansbach (LRCA)
Main Office- Barton BarracksCommercial: 0981-183-7705 | DSN: 468-7705
Quality Control InspectorsCommercial: 09802-83-2478 | DSN: 467-2478
Non-Tactical Vehicle DispatchCommercial: 0981-183-1800 | DSN: 468-1800
Lead Inspector/Customs/Border ClearanceCommercial: 0162-272-6666
Katterbach InspectorCommercial: 0162-272-6609
Storck Barracks InspectorCommercial: 09841-83-4796
0162-272-6687 or DSN: 467-4796
Hours: M-Th 0800-1600, F 1300-1600
Quality Control After HoursCommercial: 00-800-444-33444
Inbound and Outbound Household Goods
Katterbach KaserneStorck Barracks
Commercial: 09802-83-3704 /3705 /3707 /3708
DSN: 467-3704 /3705 /3707 /3708
Commercial: 09841-83-4519 | DSN: 467-4519
Hours: M-Th 0800-1500, F 1300-1500Hours: M-Th 0800-1500, F 1200-1500
Vehicle (Privately Owned Vehicle (POV)) Shipping
Grafenwoehr, Germany
Commercial: 09641-83-7470 | DSN: 475-7470
Hours: M-F 0800-1600 Closed German & US holidays
Changes to POV Shipping come in effect May 1, 2014 Read More »
New POV tracking website: PCS my POV
Old POV tracking website: Where is my POV
This POV tracking website will go out of service when all vehicles in their possession are delivered

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United States Postal Service (USPS/Post Office)

Katterbach KaserneStorck Barracks
Commercial: 09802-83-2540 | DSN: 467-2540Commercial: 09841-83-4592 /4706
DSN: 467-4592 /4706
Hours: M-W & F 1000-1600, Th 1200-1800
Closed US holidays
Hours: M-F 1000-1800 Closed US holidays
There are two USPS offices in USAG Ansbach, one on Katterbach Kaserne and one on Storck Barracks. On Katterbach Kaserne the Community Mail Room (CMR) and USPS Office are separate. The CMR and USPS Office on Storck Barracks are combined and considered a Postal Service Center (PSC). There are no USPS Offices on Shipton Kaserne or Barton Barracks.

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Vehicle Inspection

Vehicle Inspection Station (Managed by 405th AFSB)
Barton Barracks
Commercial: 0981-183-7759 | DSN: 468-7759
Hours: M, W & Th 0730-1200, 1230-1530. Closed Tu, F, German & US Holidays
This office is for getting your vehicle inspected before you register or renew your registration.
To help your inspection go faster, fill out the inspection form before you go.
AE Form 190-1H Vehicle Safety Inspection
Want to know what they look for during an inspection? Read Appendix C in AE Regulation 190-1 for vehicle inspection criteria. AE Regulation Installation Traffic Code

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Vehicle Registration

Vehicle Registration (Managed by DES)
Barton BarracksStorck Barracks
Commercial: 0981-183-7892 | DSN: 468-7892Commercial: 09841-83-4248 | DSN: 314-467-4248
Hours: M-Th 0800-1130 & 1200-1530; F 1200-1530Hours: Wednesday only 0900-1130 & 1200-1430
Check, Money Order or Credit/ATM Cards accepted. Cash is not accepted.Check or Money Orders accepted only. Cash and Credit/ATM Cards are not accepted.
If Vehicle Registration has a full compliment of employees on Wednesday then both offices will be open. If for any reason there are only enough employees to have one office open, the priority will be at Storck Barracks and the Barton Barracks office will be closed.
Vehicle Registration will always be closed the last work day of the month for inventories. If the last day of the month falls on a Wednesday then both offices will be closed.
Registering, Renewing Registration, Clearing, and/or Disposing a vehicle? Read our handy information sheet: Registering, Clearing, and Disposing of Privately Owned Vehicles (POV)
To help your vehicle registration or renewal go quicker, fill out:
AE Form 190-1AA Application for Motor Vehicle Registration or Renewal and Allied Transactions.
For information pertaining to registering your vehicle in USAREUR please visit:
USAREUR Registry of Motor Vehicles
To view, download, and fill out all the forms required at Vehicle Registration visit:
USAREUR Registry of Motor Vehicles Forms and Publications
This office is for registering your motor vehicles or renewing your registration (license plates). These offices are not for obtaining or renewing a USAREUR Drivers License. For Drivers Licenses please contact
Drivers Training and Testing. Storck Barracks vehicle registration office is only open on Wednesdays. Storck Barracks does not have an inspection station.

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Veterinary Services

Katterbach Kaserne
Commercial: 09802-83-3179 | DSN: 467-3179
Hours: M-W 0830-1600, Th 1300-1600, F 0830-1600. Closed US and training holidays. Closed last working day of the month
Pet Registration Form
List of services offered at the Veterinary Clinic, off post Vets, Grooming, Boarding, Trainers, Temperament Testing, and Pet Stores
Restricted Dog Breeds in Germany
Pet Fees explained to ship your Pet to Germany
Email the Vet Clinic

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Women Infants and Children Program Overseas (WIC-O)

Bleidorn HousingStorck Barracks
Commercial: 0981-183-7739 / DSN: 468-7739Commercial: 09841-83-4601 / DSN: 467-4601
Fax- Commercial: 0981-183-7570 / DSN: 468-7570Hours: T-Th 0900-1500
Hours: M-F 0800-1200, 1230-1600

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