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Newcomers Information

CDR

Welcome to USAG Ansbach and the Franconia Military Community.

Below is a brief description of what your arrival should entail and those offices that you will be directly involved with. Whether you're moving here with family members and/or pets, arriving unaccompanied, or have been here before it's important to us that your move is safe and stress free. We have also provided other links and information to assist you in a seamless and fluid transition. From the USAG Ansbach Command team, Welcome!

USAG Ansbach

All Soldiers moving to Germany will fly into Ramstein Air Base. Please note: if you are shipping a pet into Germany you will be charged a fee, please see "Pet Fee Starting February 1, 2013".

After arrival all personnel will then process through Immigration, Customs, and collect their bags. Passengers will then move to the reception processing area and prepare for transportation to their respective units. The bus ride from Ramstein Air Base to Ansbach is approximately four hours.

The Central Processing Facility will be notified and designated personnel will be waiting for Soldiers and Family members' arrival.

Unit sponsors are authorized to pick up arriving Soldiers and Family members at Ramstein Air Base with their Commanders approval. Prior to release, Sponsors are required to sign a statement confirming they will drop off new Soldier at the gaining units Central Processing Facility immediately upon arrival.

Visit the Ramstein Air Base webpage at: Ramstein AB Passenger Terminal or call them at:
Commercial: 06731-464440, DSN: 314-479-4440, if calling from the US: 011-49-6371-464440

Upon arrival to Ansbach you will be greeted at the Central Processing Facility (CPF) / Welcome Center on Katterbach Kaserne by a member of the staff from the CPF. The CPF and the In-processing Training Center (ITC) are responsible for In / Out Processing all permanent party Soldiers to and from the Ansbach Community. After a short orientation, you will be released to your unit. Arrival day is referred to as A-Day or Day 0.

Contact the Central Processing Facility at:
Commercial: 09802-83-3298 /3299 /3300
DSN: 314-467-3298 /3299 /3300
If calling from the US: 011-49-9802-83-3298 /3299 /3300.
Fax: 314-467-3308
Fax- Commercial: 09802-83-3308
If faxing from the US: 011-49-9802-83-3308
Hours: M-F 0730-1630, Closed US holidays

When you arrive at the CPF a unit sponsor will be there to greet you and pick you up. Sponsors and Housing will make lodging arrangements for those Soldiers who are authorized concurrent travel and have dependents with them. Lodging will be booked at the Army Lodging Ansbach on Urlas Kaserne (a short 5 minute drive from the CPF). If there are no rooms available at Army Lodging Ansbach a local hotel will be used and a statement of non-availability will be issued. Single E-1 through E-6 or who are not authorized concurrent travel will be housed through their gaining unit.

The following duty day after your arrival (A+1 or Day 1) Soldiers will report in military uniform to the CPF. To ease the process and shorten the time it takes to in process, please bring with you: 15 copies of Assignment orders with all amendments, DA Form 31, your Military Personnel Records, Finance Files and all travel receipts (to include plane tickets), If on Deferred Travel DA 5888, and if you have shipped a POV DD Form 788. On A+1 you will complete: Unit in processing and leave form sign in, obtain a mailing address at the Community Mail Room (CMR), In process Family Housing/Unaccompanied Personnel Housing (UPH), Installation Access Control, DoDDS Schools and Child and Youth Services Registration if necessary.

On A+2 the Soldier along with his or her Spouse they will receive the in processing schedule along with an in processing checklist and Soldier readiness file. Later that day they will also receive briefings from Military Personnel Division, Army Community Service, Dental Facility, Medical Facility, and Finance.

During the next 12 days the Soldier will attend in processing classes. All Spouses are encouraged to accompany their Soldier to any portion of the training.

In-Out processing and commonly used offices


Army and Air Force Exchange Service (AAFES) Offices and Stores

Click Here for the Post Exchange Webpage to find out hours of operation for specific restaurants in the Food Court, and the Stores in the PX Mall area.

Post Exchange (PX) Customer Service
Urlas Kaserne
Commercial: 09802-958-1627 / 1628
Hours: M-Sa 1000-2000, Su 1000-1800

Food Court Main Office
Urlas Kaserne (in the PX Mall)
Commercial: 09802-958-1658
Hours: M-Sa 1030-2000, Su 1100-1800

Military Clothing and Sales Store (MCSS)
Urlas Kaserne (in the PX Mall)
Commercial: 09802-958-1663
Hours: Tu-Sa 1000-1900, Sa-Su Closed

Auto Parts Store/Care Care Center/Gas Station (Kiosk)
Bismarck Kaserne
Commercial: 09802-953-868 or 09802-83-3305
DSN: 314-467-3305
Hours: M-F 0730-1800, Sa 0800-1600, Su Closed

Shoppette Express
Katterbach Kaserne
Commercial: 09802-958432
Hours: M-Th 0700-2100, Sa 0900-2200, Su 0900-1900

Shoppette Express and Gas Station
Storck Barracks
Commercial: 09841-683123
DSN: 314-467-4426
Hours: M-F 0700-2100, Sa 0900-2100, Su 0900-1900

Gas Station (Kiosk) on Urlas Kaserne
Commercial: 09802-958-1655
Hours: M-F 0600-2000, Sa 0800-2000, Su 0800-1800

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American Red Cross

Katterbach Kaserne
Commercial: 09802-83-1760 / 2136
Fax Commercial: 09802-83-2135
Fax: 314-467-2135
Hours: M-F 0800-1630
Email: Ansbach American Red Cross

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Army Community Service (ACS)

Programs that are handled by ACS are: Army Emergency Relief (AER), Army Family Action Plan (AFAP), Army Family Team Building (AFTB), Army Volunteer Corps Coordinator (AVCC), Deployment and Mobilization, Employment Readiness/Information/Referral, Family Advocacy Program (FAP),Financial Readiness, Relocation Readiness Program, Soldier and Family Assistance Center.

Katterbach ACS (Main office)
Katterbach Kaserne
Commercial: 09802-83-2883 /2846
DSN: 314-467-2883 / 2846
Hours: M-Th 0800-1700, F 1100-1700

Email: USAG Ansbach ACS

Storck Barracks ACS
Storck Barracks
Commercial: 09841-83-4555 /4764
DSN: 314-467-4555 /4764
Hours: M-Th 0800-1700, F 1130-1700

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Chapels and Religious Services

Katterbach Chapel
Katterbach Kaserne
Commercial: 09802-83-2785
DSN: 314-467-2785
Hours: M-F 0900-1700, Closed US holidays

Storck Chapel
Storck Barracks
Commercial: 09841-83-4642 / 4826
DSN: 314-467-4642 / 4826
Hours: M-F 0900-1700, Closed US holidays

Family Life Center Chaplain
Katterbach Kaserne
Commercial: 09802-83-3670 / 2785
DSN: 314-467-3670 / 2785
Hours: M-F 0900-1700, Closed US holidays

For a listing of Chaplains, Service times, and Email addresses Download: Chapel Information Flyer

USAG Ansbach Chapels Facebook Page
USAG Ansbach Catholic Community Facebook Page
Ansbach Life Teen (High School Youth Group)
Ansbach Club Beyond Webpage
Ansbach Club Beyond Facebook page

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Claims Assistance (Managed by the Judge Advocate General)

The Claims Assistance Office handles claims for personal property that is lost or damaged incident to military service. This includes but is not limited to Household Goods Shipments, and Privately Owned Vehicle Shipments.

Katterbach Kaserne
Commercial: 09802-83-2104 / 3961
DSN: 314-467-2104 / 3961
Hours: M-F 0800-1630

Storck Barracks
Commercial: 09841-83-4576
DSN: 314-467-4576
Hours: M-F 0800-1630

For more information on legal assistance visit the Legal Assistance webpage: Legal Assistance

For more information on the US Army Claims Service please visit: www.jagcnet.army.mil

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Community Mail Rooms (CMR)

There are four different CMR's in USAG Ansbach: Katterbach Kaserne, Storck Barracks, Shipton Kaserne, and Barton Barracks. The CMR and United States Postal Service (USPS) Office on Storck Barracks are combined and considered Postal Service Centers. On Katterbach Kaserne the CMR and USPS Office are separate. There is no USPS Office on Shipton Kaserne or Barton Barracks.

Katterbach Kaserne CMR
CMR 454 APO AE 09250
Commercial: 09802-83-2818
DSN: 314-467-2818
Hours: M-F 1000-1800

Barton Barracks CMR
CMR 463 APO AE 09177
Commercial: 0981-183-7664
DSN: 314-468-7664
Hours: M-F 1200-1400 & 1500-1800

Shipton Kaserne CMR
CMR 417 APO AE 09075
Commercial: 09802-83-2467
DSN: 314-467-2467
Hours: M-F 1000-1800

Storck Barracks Postal Service Center (PSC)
CMR 416 APO AE 09140
Commercial: 09841-83-4592 / 4706
DSN: 314-467-4592 / 4706
Hours: M-Th 1000-1800 & F 1100-1800

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Defense Commissary Agency (DeCA)

Visit the DeCA website at Commissaries.com

Urlas Commissary
Urlas Kaserne
Commercial: 09802-83-7070
DSN: 314-467-7070
Hours: M Closed, Tu-F 1100-1900, Sa-Su 1000-1800

Storck Barracks Commissary
Storck Barracks
Commercial: 09841-83-4717 / 4517
DSN: 314-467-4717 / 4517
Hours: M-Tu 1100-1900, W Closed, Th-F 1100-1900, Sa 1000-1800, Su Closed

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Dental Clinics & Dental Services

Europe Regional Dental Command Website

Katterbach Dental Clinic
Katterbach Kaserne
Commercial: 09802-83-2806 / 2723
DSN: 314-467-2806 / 2723
Hours: M-F 0830-1630

Storck Barracks Dental Clinic
Storck Barracks
Commercial: 09841-83-4500 / 757
DSN: 314-467-7500 / 4757
Hours: M-F 0730-1130 & 1230-1630

Emergencies- Commercial: 0981-183-7637 / DSN: 468-7637

Orthodontics
Katterbach Kaserne
Commercial: 09802-833-396
DSN: 314-467-3396
Hours: M-F 0830-1630

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Department of Public Works (DPW) Help Desk and Work Orders Desk

DPW After Hours Emergency Work Orders
Commercial: 09802-83-2115
DSN: 314-467-2115
Hours: 1600-0730 daily

Work Order and Repairs Desk
Bismarck Kaserne
Commercial: 09802-83-2133 / 2125
DSN: 314-467-2133 / 2125
M-F 0730-1600, Closed German and US holidays

Send an email to the work order desk

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Drivers Testing / Licensing and Driving in Germany

Drivers Training and Testing
Katterbach Kaserne
Commercial: 09802-83-3700 / 3701 / 3702
DSN: 314-467-3700 / 3701 / 3702
Hours: M-W 0730-1630, Th 0730-1600 Orientation and Testing by appointment
Retesting Hours: M 0800-1030 & 1300-1430, W 1300-1430

Useful resources pertaining to Driving in Europe:
Drivers Handbook and Examination Manual for Germany (PDF)
Drivers Handbook and Examination Manual for Germany (Flip Book)
Driving in Europe Videos
European Road Signs Pocket Pamphlet
USAREUR Driving Safety Training
European Commission on Road Safety and Road Traffic Rules for Germany
Winter Driving Training Presentation (English)
Winter Driving Training Presentation (Deutsch)
Practice USAREUR Driving Test
The Practice USAREUR Driving Test is NOT a Department of Defense, USAREUR, or IMCOM-Europe Sponsored Website. It is a helpful tool to practice for the testing procedures but you do so at your own risk. Please see our Privacy & Security Disclaimers

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Education Centers

Katterbach Kaserne
Commercial: 09802-83-2817
DSN: 314-467-2817
Hours: M-F 0800-1630
Ansbach Education Center Facebook page

Storck Barracks
Commercial: 09841-83-4750
DSN: 314-467-4750
Hours: M-F 0800-1630

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Employment - Civilian Personnel Advisor Center (CPAC)

Are you thinking of applying for a job in USAG Ansbach? To inquire about employment for Local Nationals and US Citizens in Europe please visit: Civilian Human Resources Agency (CHRA) Europe Region. This web site is helpful in determining your employment status in the case you are a resident of Germany or are currently residing in Germany and are seeking employment with the US Government. If eligible you can load up your resume at: The Federal Resume Database for IMCOM Europe.

Appropriated Funds Positions
Barton Barracks
Commercial: 0981-183-7897
DSN: 314-468-7897
If calling from the US: 011-49-981-183-7897
Hours: M-Th 0800-1500, F 1300-1500

Non-Appropriated Funds Positions
Barton Barracks
Commercial: 0981-183-7822
DSN: 314-468-7822
If calling from the US: 011-49-981-183-7822
Hours: M-T-W & F 0900-1500, Th 1300-1500

Local National (German citizen) Positions
Barton Barracks
Commercial: 0981-183-7897
DSN: 314-468-7897
If calling from the US: 011-49-981-183-7897
Hours: M-Th 0800-1500, F 1300-1500

To inquire about employment for US Citizens please visit the following web sites for information:
Army Civilian Service
USA Jobs
United States Army Civilian Personnel Online (CPOL)
US Army Civilian Career Opportunities

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Environmental Management Division (a division of DPW)

This office is responsible for maintaining the recycling points located on the Kasernes within USAG Ansbach, The bulk recycling centers located on Katterbach Kaserne and Storck Barracks, and the pick-up of refuse and waste in the USAG Ansbach Community.

Environmental Management
Bismarck Kaserne
Commercial: 09802-83-2158
DSN: 314-467-2158
Hours: 0730-1600 Closed German and US holidays

Bulk Recycling Center, Katterbach
Katterbach Kaserne
Commercial: 09802-83-2194
DSN: 314-467-2194
Hours: 0730-1600 Closed German and US holidays

Bulk Recycling Center, Storck Barracks
Storck Barracks
Commercial: 09841-83-4627
DSN: 314-467-4627
Hours: 0730-1600 Closed German and US holidays

Refuse/Waste Pickup Schedule for USAG Ansbach
Recycling Guidance and Information
Trash Disposal Policy

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Equal Employment Opportunity (EEO)

Barton Kaserne
Commercial: 0981-183-7733
DSN: 314-468-7733
Hours: M-F 0800-1600 Closed US holidays

EEO Frequently Asked Questions
EEO Policy

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Exceptional Family Member Program (EFMP) (Managed by ACS)

EFMP Katterbach
Katterbach Kaserne
Commercial: 09802-83-3632
DSN: 314-467-3632
Hours: M & W 0800-1700, F 1130-1700, Closed Tu, Th and US holidays

Military OneSource EFMP/Specials Needs webpage

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Financial Services (Military and Civilian)

Military Finance Office (Military Only, Civilian Employees please contact CPAC)
Katterbach Kaserne
Commercial: 09802-83-3318
DSN: 314-467-3318
Hours: M-F 0830-1600 Closed US holidays

Cash Cage (Soldiers, Civilian Employees, Retirees, and Dependents with valid ID)
Katterbach Kaserne
Commercial: 09802-83-3339
DSN: 314-467-3339
Hours: M-F 0830-1600 Closed US holidays

Community Bank, Katterbach
Katterbach Kaserne
Commercial: 09802-95030
DSN: 314-467-2122
Toll free in Europe: 0800-2265-3279 or 314-334-2702
Toll free while in the US: 1-800-239-9427
Hours: M-W & F 0900-1600, Th 1100-1800 Closed German holidays, open US holidays
Email the Katterbach Community Bank
Community Bank website

Community Bank, Storck Barracks
Storck Barracks
Commercial: 09841-8791
DSN: 314-467-4540
Toll free in Europe: 0800-2265-3729
Current Euro Rate and Hours of Operation: 09841-8708 DSN: 314-467-4609
Hours: 0900-1600 Closed German holidays, open US holidays
Email the Storck Barracks Community Bank
Community Bank website

Service Credit Union
Katterbach Kaserne
Commercial: 09802-8680
DSN: 314-467-2556
Hours: M- F 0900-1700 Closed US holidays, open German holidays
Email the Katterbach Service Credit Union
Service Credit Union website

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ID Cards, Passport Services and Defense Enrollment Eligibility Report System (DEERS)

Don't want to wait in line for a new ID Card? Make your appointment online at: ID Card Section, Ansbach Germany Online Appointment Scheduler.

To access your personal information for DEERS and your Health Care or to get information on your ID Card, Education Benefits, Military Transitions and other subjects go to: milConnect. You must have a CAC or a Department of Defense Self-Service Logon (DS Logon) username and password to access this website.

ID Cards & DEERS
Katterbach Kaserne
Commercial: 09802-83-3448 / 3302
DSN: 314-467-3448 / 3302
Hours: M-F 0800-1200 & 1300-1600
The last customer before lunch will be seen at 1145 and the last customer for the day will be seen 15 minutes prior to closing.

Passport Office
Katterbach Kaserne
Commercial: 09802-83-3456
DSN: 314-467-3456
Hours M, Tu & Th 0800-1145 & 1300-1545, F 1300-1600, Wednesday by appointment only
The last customer before lunch will be seen at 1145 and the last customer for the end of the day will be seen 15 minutes prior to closing. All passport applications must be filled out online at www.travel.state.gov

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Legal Services and U.S. Tax filing assistance

Katterbach Legal Assistance
Katterbach Kaserne
Commercial: 09802-83-2103
DSN: 314-467-2103
Hours: M-Th 0900-1600, F 1300-1600 Closed US holidays
USAG Ansbach Legal Office Webpage
USAG Ansbach Legal Assistance Office Facebook Page

Katterbach Tax Assistance
Katterbach Kaserne
Commercial: 09802-83-2324
DSN: 314-467-2324
February to June Hours: 0800-1600 Call for an appointment

Storck Barracks Legal Assistance
Storck Barracks
Commercial: 09841-834-576
DSN: 314-467-4576
Hours: M-Th 0900-1700, F 1300-1700 Closed US holidays

Storck Barracks Tax Assistance
Storck Barracks
Commercial: 09841-834-511
DSN: 314-467-4511
February to June Hours: 0800-1600 Call for an appointment

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Lodging, Army

For room prices, a list of amenities, and other information please visit: Department of Defense Lodging Network, Ansbach Lodging

Brainard Hall, Urlas Kaserne
Commercial: 09802-83-7014
DSN: 314-467-7014
If calling from the US: 011-49-9802-83-7014
Front Desk is open 24 hours a day
For more information visit the Army MWR Lodging webpage

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Medical Clinics & Medical Services

Emergency Phone Numbers

Katterbach Army Health Clinic
Katterbach Kaserne
Commercial: 09802-83-3398
DSN: 314-467-3398

Sick call hours for active duty only: M-F 0700-0730.
Soldiers E-5 and below must have a sick call slip signed by their supervisor in order to schedule a same day appointment.

Hours: M,Tu,W,F 0730-1230 & 1330-1630, Th 0730-1230
Closed on Training & U.S. Holidays

Pharmacy- Commercial: 09802-83-2665 / DSN: 467-2665

Pharmacy for Prescription Refills- Commercial: 06371-86--5601 /DSN: 486-5601

Patient Liaison- Commercial: 09802-83-2169 /DSN: 467-2169

Tricare Enrollment- Commercial: 09802-83-2353 / DSN: 467-2353 Mon, Wed, Friday only

Tricare Representative- Commercial: 09802-83-2619/3006 / DSN: 467-2619/3006
Hours: M-Th 0800-1200 & 1300-1630, F 0800-1200 Closed on German , US & Training Holidays

Tricare 24 Hour Nurse Advice 0800-825-1600

Optometry- Commercial: 09802-83-3398 / DSN: 467-3398
Hours: M-Th 0800-1100 & 1300-1500, F 0800-1100. From 1500-1630 appointments only. Friday afternoons closed for Administrative time and Training.

Katterbach Army Health Clinic Web Site
Katterbach Health Clinic Information Sheet

Storck Barracks Army Health Clinic
Storck Barracks
Commercial: 09841-834-512
DSN: 314-467-4512

Sick call hours for active duty only: M-F 0700-0730.
Soldiers E-5 and below must have a sick call slip signed by their supervisor in order to schedule a same day appointment.

Hours: M-Th 0730-1600, F 0730-1200

Pharmacy- Commercial: 09841-83-5115 / DSN: 467-5115

Pharmacy for Prescription Refills- Commercial: 06371-86--5601 /DSN: 486-5601

Patient Liaison- Commercial: 09841-83-4349 /DSN: 467-4349

Tricare Enrollment- Commercial: 09802-83-2353 / DSN: 467-2353 Mon, Wed, Friday only

Tricare Representative- Commercial: 09841-83-5119 / DSN: 467-5119
Hours: Tuesday & Thursday only.

Tricare 24 Hour Nurse Advice 0800-825-1600

Storck Barracks Army Health Clinic Web Site
Storck Barracks Health Clinic Information Sheet

Hospitals in the Ansbach area and directions to them

Directions to Hospital in Ansbach from Katterbach (children and adults)
Directions to Hospital in Ansbach from Storck Barracks (children and adults)
Directions to Hospital in Nürnberg from Katterbach (children and adults)
Directions to Hospital in Nürnberg from Storck Barracks (children and adults)
Directions to Hospital in Würzburg from Katterbach (children and adults)
Directions to Hospital in Würzburg from Storck Barracks (children and adults)
Directions to Hospital in Bad Windsheim from Katterbach (adults only)
Directions to Hospital in Bad Windsheim from Storck Barracks (adults only)
Directions to Hospital in Rothenburg ob der Tauberfrom Katterbach (adults only)
Directions to Hospital in Rothenburg ob der Tauber from Storck Barracks (adults only)
Directions to Hospital in Neustadt an der Aisch from Katterbach (adults only)
Directions to Hospital in Neustadt an der Aisch from Storck Barracks (adults only)

Host Nation Health Care Guide
Tricare Online Website

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Military Police / Fire Department (Directorate of Emergency Services)

For Emergencies Only!
Military Police - Commercial: 09802-83-114, DSN: 114
Fire Department - Commercial: 09802-83-117, DSN: 117
Ambulance - Commercial: 09802-83-116, DSN: 116
Polizei (German Police) - 110
Feuerwehr (German Fire Department) - 112
Ambulanz/Krankenwagen (German Ambulance) - 112

Directorate of Emergency Services offices and hours of operation
Emergency Phone Numbers
Phonebook for Military Police Offices
Dialing Instructions for Government and Civilian phones
Directorate of Emergency Services / Military Police Mission and Directory

Military Police Desk
Bismarck Kaserne
Commercial: 09802-83-3855 / 3856
DSN: 314-467-3855 / 3856
24 hours

Fire Department / Fire Station Katterbach
Katterbach Kaserne
Commercial: 09802-83-2822 / 09802-958-632
DSN:314-467-2822
24 hours

Fire Department / Fire Station Storck Barracks
Storck Barracks
Commercial: 09841-83-4835
DSN: 314-467-4835
24 hours

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Morale, Welfare, and Recreation (MWR)

DFMWR Administrative Assistant
Barton Kaserne
Commercial: 0981-183-7305
DSN: 314-468-7305
Hours: 0800-1700 Closed US holidays

MWR offices and hours of operation
Ansbach Family & MWR Facebook Page
US Army MWR Website
Phone Directory of MWR Facilities and Local Transportation Guide

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Parent Central Services (CYS Services Registration)

CYSS Parent Central Services - Katterbach
Katterbach Kaserne
Commercial: 09802-83-2533
DSN: 314-467-2533
Hours: M-Th 0800-1700, Fri 1130-1700

CYSS Parent Central Services - Storck Barracks
Storck Barracks
Commercial: 09841-83-4880
DSN: 314-467-4880
Hours: M-Th 0800-1700, Fri 1130-1700

To register your child for Child Care, CYS, and SKIES Unlimited activities visit:
Child and Youth Services Parent Central Services Online Registration
Ansbach CYSS Facebook Page

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Sponsorship / Relocation Assistance

Relocation Readiness Program
Katterbach Kaserne
Commercial: 09802-83-2883
DSN: 314-467-2883
Hours: M-Th 0800-1700, F 1130-1700

Storck Barracks
Commercial: 09841-83-4589
DSN: 314-467-4589
Hours: M-Th 0800-1700, F 1130-1700

Sponsorship Checklist
Sponsorship Guide

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Tax Relief Office (VAT Forms)

Bismarck Kaserne
Commercial: 09802-83-1780
DSN: 314-467-1780
Hours: M-F 0800-1630 Closed US holidays

Storck Barracks
Commercial: 09841-83-4553
DSN: 314-467-4553
Hours: Tu-F 1100-1600 Closed M & US holidays

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Transportation (POV and Household Goods Shipping)

Transportation Office
Barton Barracks
Commercial: 0981-183-7705
DSN: 314-468-7705
Hours: M-Th 0800-1500, F 1300-1500

Inbound and Outbound Household Goods
Katterbach Kaserne
Commercial: 09802-83-3703 / 3707 / 3708
DSN: 314-467-3704 / 3707 / 3708
Hours: M-Th 0800-1500, F 1300-1500

Privately Owned Vehicle (POV) Shipping
Changes to Privately Owned Vehicle (POV) Shipping come in effect May 1, 2014 Read More »
Schwenifurt Germany
Commercial: 09721-85224 or 09721-96-8010
DSN: 314-353-8010
Hours: M-F 0800-1600 Closed German & US holidays
New POV tracking website: PCS my POV

Where is my POV: This POV tracking website will go out of service when all vehicles in their possession are delivered

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United States Postal Service (USPS/Post Office)

There are two USPS offices in USAG Ansbach; one on Katterbach Kaserne and one on Storck Barracks. The CMR and United States Postal Service (USPS) Office on Storck Barracks are combined and considered Postal Service Centers. On Katterbach Kaserne the CMR and USPS Office are separate. There is no USPS Office on Shipton Kaserne or Barton Barracks.

Katterbach Post Office
Katterbach Kaserne
Commercial: 09802-83-2540
DSN: 314-467-2540
Hours: M-W & F 1000-1600, Th 1200-1800 Closed US holidays

Storck Barracks Postal Service Center (PSC)
Storck Barracks
Commercial: 09841-83-4592 / 4706
DSN: 314-467-4592 / 4706
Hours: M-F 1000-1800 Closed US holidays

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Vehicle Inspection / Registration

This office is for registering your motor vehicles and having your vehicles inspected to obtain or renew your license plates only. These offices are not for obtaining or renewing your USAREUR Drivers License. Please contact Drivers Training and Testing listed above for Drivers Licenses. Storck Barracks does not have a vehicle registration office or a vehicle inspection station.

Vehicle Inspection Station
Barton Barracks
Commercial: 0981-183-7759
DSN: 314-468-7759
Hours: M, W & Th 0730-1200, 1230-1530.
Closed Tu, F, German & US Holidays

Help your inspection go faster by filling out the inspection form before you go.
AE Form 190-1H Vehicle Safety Inspection
Read Appendix C in AE Regulation 190-1 for vehicle inspection criteria.
AE Regulation Installation Traffic Code

Vehicle Registration
Barton Barracks
Commercial: 0981-183-7892
DSN: 314-468-7892
Hours: M-F 0800-1530, Lunch 1130-1200.
Last working day of the month 0800-1130

Vehicle Registration Office will always be closed the last work day of the month for inventories.

Vehicle Registration
Storck Barracks
Commercial: 09841-83-4248
DSN: 314-467-4248
Hours: Wednesday Only 0900-1130 & 1200-1430.
German & US Holidays

If the last day of the month falls on a Wednesday then both offices will be closed.

To help your vehicle registration or renewal go quicker, fill out the:
AE Form 190-1AA Application for Motor Vehicle Registration or Renewal and Allied Transactions.

For information pertaining to registering your vehicle in USAREUR please visit this website:
USAREUR Registry of Motor Vehicles

To view, download, and fill out all the forms required at Vehicle Registration visit this website:
USAREUR Registry of Motor Vehicles Forms and Publications

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Veterinary Services

Vet Services
Katterbach Kaserne Building #9003
Commercial: 09802-83-3179
DSN: 314-467-3179
Hours: M-W 0830–1600, Th 1300-1600, F 0830-1600
Closed training and US holidays, closed on last working day of the month

Pet Registration Form
List of services offered at the Veterinary Clinic, off post Vets, Grooming, Boarding, Trainers, Temperament Testing, and Pet Stores
Restricted Dog Breeds in Germany
Pet Fee Starting February 1, 2013

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Women Infants and Children Program Overseas (WIC-O)

Bleidorn Housing
Commercial: 0981-183-7739
DSN: 314-468-7739
Hours: M-F 0800-1600 Closed US holidays

Storck Barracks
Commercial: 09841-834-601
DSN: 314-467-4601
Hours: T-Th 0900-1500 Closed US holidays

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