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"A" Directory- AAFES to Auto Skills

For emergency phone numbers please see our Emergency Numbers webpage or for a printable version please download: Emergency Phone Numbers for USAG Ansbach.

Having problems dialing? It can get a bit confusing dialing civilian phone numbers here in Germany or calling back to family and friends in the US. If you need some assistance please see our Dialing Instructions pamphlet and we can explain how to call a Military DSN number from a civilian phone, how to call a German phone number, and how to call back to the US. We also list all the prefixes for all the countries here in Europe, and all the prefixes for the major US installation here in Europe.

All telephone numbers, hours, and information listed in this directory are subject to change without notice. If you find information that is inaccurate please contact the USAG Ansbach webmaster at: USAG Ansbach Webmaster Email.

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AAFES Offices Adolescent Substance Abuse (ASA) Airports
American Consulate American Embassy American Red Cross (ARC)
Area Support Team (AST) Armed Forces Network (AFN) Armed Forces Recreation Centers (AFRC)
Army Career and Alumni Program (ACAP) Army Community Service (ACS) Army Continuing Education System (ACES)
Army Emergency Relief (AER) Army Family Team Building/Action Plan Army Lodging
Army Substance Abuse Program (ASAP) Army Volunteer Corps Coordinator Arts & and Crafts Center
Auto Parts Store & Garage Auto (Car) Rental Auto Sales
Auto Skills Center
AAFES Offices
Main Offices
Urlas Kaserne main store customer service hours:
Mondays – Fridays 10 a.m. – 7 p.m.
Saturdays, Sundays 10 a.m. – 6 p.m.
Commercial: 09802-958-1627 / 1628
Urlas Kaserne food court main office hours:
Mondays – Saturdays 10:30 a.m. – 8 p.m.
Sundays 11 a.m. – 6 p.m.
Commercial: 09802-958-1656 / 1657
Click here for AAFES food services
Human Resources Office at Katterbach Kaserne hours:
Mondays – Fridays 8 a.m. – 4 p.m.
Lunch 11 a.m. – noon
Closed German holidays
Commercial: 09802-80578
AAFES Headquarters Customer Service, Dallas
Commercial: 001-214-312-2011
Urlas Kaserne Main Exchange website
24 hour shopping at the Exchange Online
Military Clothing and Sales Store (MCSS)Auto Parts Store / Care Care Center / Gas Station
Urlas KaserneBismarck Kaserne
Commercial: 09802-958-1663Commercial: 09802-953-868 or 09802-83-3305
Hours:
Tuesdays – Fridays 10 a.m. – 6 p.m.
Saturdays 10 a.m. – 4 p.m.
Sundays, Mondays closed
Hours:
Mondays – Fridays 7:30 a.m. – 6 p.m.
Saturdays, Sundays closed
Shoppette ExpressShoppette Express and Gas Station
Katterbach KaserneStorck Barracks
Commercial: 09802-958432Commercial: 09841-683123
DSN: 467-4426
Hours:
Mondays – Thursdays 7 a.m. – 9 p.m.
Fridays 7 a.m. – 10 p.m.
Saturdays 9 a.m. – 10 p.m.
Sundays 9 a.m. – 7 p.m.
Hours:
Mondays – Fridays 7 a.m. – 9 p.m.
Saturdays 9 a.m. – 9 p.m.
Sundays 9 a.m. – 6 p.m.
Both Shoppettes open German, U.S., training holidays
Gas Station at Urlas Kaserne
Urlas Kaserne
Commercial: 09802-958-1655
Hours:
Mondays – Fridays 10 a.m. – 7 p.m.
Saturdays, Sundays 10 a.m. – 6 p.m.
Open German, U.S., training holidays
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Adolescent Substance Abuse (ASA) Counselor Services
Main Office
Ansbach Middle / High School
Commercial: 09802-83-2153
DSN: 467-2153
Commercial fax: 09802-1496
Hours:
Mondays – Fridays 7:30 a.m. – 4:30 p.m.
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Airports (Flughäfen)
Airports within a three-hour driving distance
Nürnberg Airport NUE (81km/50mi) Website: Nürnberg Airport
Stuttgart Airport STR (176km/110mi) Website: Stuttgart Airport
München Airport MUC (200km/125mi) Website: München Airport
Frankfurt Airport FRA (212km/132mi) Website: Frankfurt Airport
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American Consulate
Frankfurt Office München Office
Gießenerstr 30, 60435 Frankfurt am MainKöniginstrasse 5, 80539 München
Commercial: 069-7535-0Commercial: 089-2888-0
Commercial fax: 069-7535-2277Commercial fax: 089-280-9998
Frankfurt Office WebsiteMünchen Office Website
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American Embassy
Main Office
Clayallee 170, 14195 Berlin
Commercial: 030-8305-1200 – Call only Monday – Thursday 2 p.m. – 4 p.m.
Commercial fax: 030-8305-1215
Email: US Embassy Berlin
US Embassy Appointment System - all services require an appointment
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American Red Cross (ARC)
Ansbach OfficeStorck Barracks Office
Katterbach KaserneStorck Barracks
Commercial: 09802-83-2136 / 1760
DSN: 467-2136 / 1760
Commercial: 09841-83-4483
DSN: 467-4483
Commercial fax: 09802-83-2135
DSN fax: 467-2135
There is no fax at Storck Barracks ARC
Hours:
Mondays – Fridays 8 a.m. – 4:30 p.m.
Hours:
Tuesdays, Fridays 8 a.m. – 4:30 p.m.
After-hours commercial: 07031-15-2334
After-hours DSN: 467-1760 or 431-2334
After-hours commercial: 07031-15-2334
After-hours DSN: 467-1760 or 431-2334
24-hour non-toll, free U.S. number: 001-877-272-733724-hour DSN U.S. number: 877-272-7337
The American Red Cross Ansbach - Facebook pageDealing with an Emergency & Family Contact Form
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Area Support Team (AST)
Katterbach KaserneStorck Barracks
Commercial: 09802-83-2267
DSN: 467-2267
Commercial: 09841-83-4515
DSN: 467-4515
Hours:
Mondays – Fridays 8 a.m. – 5 p.m.
Hours:
Mondays – Fridays 8 a.m. – 5 p.m.
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Armed Forces Network (AFN)
AFN Bavaria in Vilseck
Commercial: 09662-83-3176
DSN: 476-3176
Online Contact/Feedback Form
24-hour hotline for AFN troubleshooting
Commercial: 0621-460-85-444
DSN: 389-4444
AFN Bavaria website
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Army Career and Alumni Program (ACAP)
Main officeTransition office
Katterbach KaserneKatterbach Kaserne
Commercial: 09802-83-3312
DSN:467-3312
Commercial: 09802-83-3296
DSN:467- 3296
Commercial fax: 09802-83-3314
DSN: 467-3314
Hours:
Mondays – Fridays 8 a.m. – noon, 12:30 – 4:30 p.m.
Hours:
Mondays – Fridays 9 a.m. – 4 p.m.
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Army Community Service (ACS)
Katterbach KaserneStorck Barracks
Commercial: 09802-83-2883 / 2846
DSN: 467-2883 / 2846
Commercial: 09841-83-4555 / 4764
DSN: 467-4555 / 4764
Hours:
Mondays – Thursdays 8 a.m. – 5 p.m.
Fridays 11 a.m. – 5 p.m.
Hours:
Mondays – Thursdays 8 a.m. – 5 p.m.
Fridays 11:30 a.m. – 5 p.m.
Email ACS: USAG Ansbach ACS
Contact ACS for the following programs:Army Emergency Relief (AER), Army Family Action Plan (AFAP), Army Family Team Building (AFTB)
Army Volunteer Corps Coordinator (AVCC), Deployment and Mobilization,
Employment Readiness / Information / Referral, Exceptional Family Member Program (EFMP)
Family Advocacy Program (FAP), Financial Readiness, New Parent Program
Relocation Readiness Program, Soldier and Family Assistance Center.
USAG Ansbach ACS website (managed by MWR)Army Community Service website
Exceptional Family Member Program (EFMP) (Managed by ACS)
Commercial: 09802-83-3632
DSN: 467-3632
Hours:
Mondays, Wednesdays 8 a.m. – 5 p.m.
Fridays 11:30 – 5 p.m.
Tuesdays, Thursdays, U.S. holidays closed
Military OneSource EFMP/Specials Needs webpage
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Army Continuing Education System (ACES)
Main Office
Commercial: 09841-83-4750
DSN: 467-4750
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Army Substance Abuse Program (ASAP)
Ansbach OfficeStorck Barracks Office
Katterbach KaserneStorck Barracks
Commercial: 09802-83-1710
DSN: 467-1710
Commercial: 09841-83-4566
DSN: 467-4566
Commercial fax: 09802-83-3528
DSN fax: 467-3528
There is no fax at Storck Barracks ARC
Hours:
Mondays – Fridays 7:30 – 4:30 p.m.
Closed for lunch
Hours:
Mondays – Fridays 7:30 a.m. – 4:30 p.m.
Closed for lunch
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Arts & Crafts Center
Barton Barracks
Commercial: 09811-83-7627
DSN: 468-7627
Hours:
Wednesdays – Fridays noon – 8 p.m.
Saturdays 10 a.m. – 6 p.m.
Mondays, Tuesdays, Sundays, U.S. holidays closed
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Auto Parts Store / Garage (Car Care Center)
Bismarck Kaserne
Commercial: 09802-953-868 or 09802-83-3305
DSN: 467-3305
Hours:
Mondays – Fridays 7:30 a.m. – 6:30 p.m.
Saturdays 8 a.m. – 4 p.m.
Sundays, U.S. holidays closed
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Auto (Car) Rental
Urlas Kaserne in Main Exchange
Commercial: 09802-363
Hours:
Mondays – Fridays 10 a.m. – 6 p.m.
Saturdays 10 a.m. – 2 p.m.
Sundays, German holidays closed
Must have valid U.S. military / U.S. government employee ID Enterprise car rental website
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Auto Sales
AAFES Exchange New Car SalesAuto Exchange
Urlas Kaserne, Commercial: 09802-1836Katterbach
Email: jdunne@militarycars.com Hours:
Mondays – Fridays 10 a.m. – 7 p.m.
Saturdays 10 a.m. – 4 p.m.
Commercial: 09802-952991
Storck Barracks, Commercial: 09841-80202 / 0151-15806354Contact Auto Exchange
Email: swilling@militarycars.comHours:
Mondays – Fridays 10 a.m. – 6 p.m.
Saturdays 10 a.m. – 2 p.m.
Hours:
Mondays – Fridays 9 a.m. – 7 p.m.
Saturdays 10 a.m. – 5 p.m.
Exchange New Car Sales websiteAuto Exchange Website
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Auto Skills Center
Katterbach KaserneStorck Barracks
Commercial: 09802-83-2753
DSN: 467-2753
Commercial: 09841-83-4608
DSN: 467-4608
Hours:
Tuesdays – Fridays 10 a.m. – 8 p.m.
Saturdays, Sundays 10 a.m. – 6 p.m.
Mondays, U.S. holidays closed
Hours:
Mondays noon – 8 p.m.
Fridays noon – 8 p.m.
Saturdays, Sundays 10 a.m. – 6 p.m.
Tuesdays – Thursdays, U.S. holidays closed
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